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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kevin cullers

May 27, 2025

5  out of  5
rating by kevin cullers
"Nick was very kind and articulate. I really appreciate his help"
We responded:
"Kevin, thank you so much for your review!"
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connor santo

May 21, 2025

5  out of  5
rating by connor santo
"Nick Jaen was a great help. Kind and cordial through the whole process. Thank you!!"
We responded:
"Nic is so awesome and I’m very happy you talked with him. Thank you for your 5 star review!! "
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Warren Gonsalvez

May 8, 2025

5  out of  5
rating by Warren Gonsalvez
"Working with James has been awesome, I did not think buying auto insurance could be this painless (or dare I say, pleasant?). He explained everything without making my brain melt, found me a solid auto insurance policy as well as a renters insurance policy and didn’t try to upsell me into insuring my toaster. He has always been super easy to work with - friendly, responsive, and always willing to explain things in a way that actually makes sense. If you want someone who knows their stuff and makes the whole insurance thing way less boring, James Carr is your person!"
We responded:
"Thank you so much for your wonderful review! We are thrilled to hear that your experience with James was not only painless but also pleasant. His ability to simplify complex information and provide tailored solutions is truly a hallmark of our services. We appreciate your recognition of his friendly and responsive approach, as we strive to make insurance accessible and enjoyable for everyone. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
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Geeta Kumar

January 28, 2025

5  out of  5
rating by Geeta Kumar
"Kim was the representative that answered the phone. She was so helpful and eager to help with any questions I had also provided me with helpful information for my next steps. It was a pleasant surprise because now days it’s hard to find people who are wanting to take the time out of their day to help. Thanks again Kim !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tina Harris

January 23, 2025

5  out of  5
rating by Tina Harris
"James Car is by far the most honest, and trustworthy insurance agent anyone could be blessed to have, who is very attentive to your specific needs when it comes to getting the best coverage that will benefit you in the long run. James reminds me of the instance agents who would come by to talk with my grandmother when I was a young girl. He takes the time to listen and get to know what plan will work for you personally. I'm grateful that he possesses that trait. If anyone is looking for an agent who will take the time to explain each plan and it's benefits for you and your family, James Carr is the agent for you. I'm locked in for life! 💕"
We responded:
"Tina, we love having you as a customer! Thank you so much for your review. It means a lot to us. We will always be here to help you with all of your insurance needs and to educate you on your options. Talk soon! James Carr"
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Leyla Angeles

December 27, 2024

5  out of  5
rating by Leyla Angeles
"Kim was so helpful with the process! She was giving me quotes on various vehicles and never pushy. Would definitely recommend!"
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Christopher Cardwell

December 27, 2024

5  out of  5
rating by Christopher Cardwell
"Another pleasant experience with Kim at this office. Great people skills along with being very knowledgeable which these days is very tough combo in the ever changing world insurance. Highly recommend!"
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Seth Terry

December 18, 2024

5  out of  5
rating by Seth Terry
"Kim Stump provided me with excellent customer service as I transferred my coverage to State Farm!"
We responded:
"Thank you for taking the time to share your positive experience with Kim Stump! We are delighted to hear that she provided you with excellent customer service during your coverage transfer to State Farm. Please reach out if you have any questions or know of anyone else we should call to help out. Talk soon, James"
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Anastasia Kline

December 15, 2024

5  out of  5
rating by Anastasia Kline
"Super thankful for Kim!! She made getting all my insurance set up a breeze."
We responded:
"Thank you so much for your wonderful feedback! We’re so glad to hear that Kim was able to help you with your insurance setup and make the process a breeze. She truly cares about our customers and it’s nice to hear from you. Talk soon, James"
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Mikaylah

December 11, 2024

5  out of  5
rating by Mikaylah
"Kim is amazing! Beyond helpful and easy to talk to."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kim was able to provide you with the support you needed. Our team is dedicated to making sure every customer feels valued and heard. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again!"
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anthony huysmans

November 20, 2024

5  out of  5
rating by anthony huysmans
"I had the pleasure of working with Kim Stump with James Carr agency. I received an email from Kim but did not take any action until the second email. Two days later, I had an auto policy and renter's policy with State Farm. Kim was detailed and knew her products inside and out. Kim is a real asset to State Farm. Thank you Kim!!!!!"
We responded:
"Thank you for your kind words and thoughtful review! We’re so glad to hear about your positive experience with Kim Stump and the James Carr agency. It’s great to know that Kim’s expertise and attention to detail helped you secure both your auto and renter’s policies with ease. We truly appreciate you taking the time to share your feedback, and we’ll be sure to pass along your thanks to Kim. If you ever need anything else, don’t hesitate to reach out. Welcome to State Farm!"
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Ayona Anderson

July 23, 2024

5  out of  5
rating by Ayona Anderson
"I really enjoyed working with Kim! She’s helpful, efficient and has a great personality. Thanks for everything!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you enjoyed working with Kim. She truly embodies our commitment to providing excellent service. We appreciate your feedback and look forward to serving you for the future."
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Brandi Shotwell

July 23, 2024

5  out of  5
rating by Brandi Shotwell
"Kim Stump has been amazing to work with! Super responsive, helpful, and honest! The icing on top was all the money I saved… Thanks again for all your help!"
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Kim was able to provide you with such a positive experience. Her responsiveness, helpfulness, and honesty are things we really value, and we’re thrilled that you also saved money along the way! Thanks again for your trust, and we look forward to working with you again in the future!"
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Tae Kim

July 11, 2024

5  out of  5
rating by Tae Kim
"I've been working with James and his team for a few years now and they are they best. Excellent communication and honest!"
We responded:
"Thank you so much for your thoughtful review! We’re so glad to hear that James and the team have consistently met your expectations. Your trust and loyalty over the years mean the world to us, and we’re always here to provide the best service possible. Looking forward to continuing our great partnership!"
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B Riley

June 29, 2024

5  out of  5
rating by B Riley
"Agent Kim stump gave us a great buying experience. She is very personal and knowledgeable . If I could , I would give her 10 stars!"
We responded:
"10 stars it is!! ***** ***** Thank you for the review and I will pass this along to Kim!"
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Max Schultz

May 24, 2024

5  out of  5
rating by Max Schultz
"Laderrion and James were helpful and knowledgeable as I moved from out of state and needed new insurance."
We responded:
"Thank you for your great review! We’re so glad to hear that Laderrion and James were able to assist you with your out-of-state move and new insurance needs. It’s always our goal to provide helpful and knowledgeable service, and we’re happy to know they made the process smoother for you. If you need anything further, don’t hesitate to reach out!"
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Lisa Mora

May 23, 2024

5  out of  5
rating by Lisa Mora
"Laderrion was very helpful with updating my vehicle policy and answered all of my questions."
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Michael Martinez

May 17, 2024

5  out of  5
rating by Michael Martinez
"Kim was very helpful with transferring my policy to Texas and letting me know all of the available options. It was pleasant to work with her."
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Afroz Mohammad

May 9, 2024

5  out of  5
rating by Afroz Mohammad
"Kim was great on the call and help us set up Auto and renters insurance!"
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Myron C

May 9, 2024

5  out of  5
rating by Myron C
"Kim was wonderful to work with. She took time to explain everything. Great to work with! Glad I chose this location."
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Truitt Matthews

May 9, 2024

5  out of  5
rating by Truitt Matthews
"Laderrion who works with James Carr for State Farm was very helpful answering questions regarding getting my recently married daughters vehicle removed from my car insurance policy. He was very kind and thorough, even making sure that I was sure that she and her husband had secured insurance since they have moved out of state."
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Landen Lake

April 25, 2024

5  out of  5
rating by Landen Lake
"Crystal was great."
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Genesis

April 24, 2024

5  out of  5
rating by Genesis
"I’ve really enjoyed my experience with them. Kim and Laderrion have both been very helpful and detailed. No complaints!"
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Lashelle Schrock

April 17, 2024

5  out of  5
rating by Lashelle Schrock
"I just got off the phone with Mr. James Carr complaining, and asking him why my cars insurance is steady going up? When he explained to me from part A. to B; the reason why it was happening, I, understood. Now, I have never met Mr. James Carr, but he appears to be a great nice guy. I talk with him like we were family. So, If you need a car, life, home, and renter home insurance, I highly recommend James Carr with State Farm! Thanks James, LaShelle S."
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Ryan Menard

April 11, 2024

5  out of  5
rating by Ryan Menard
"Crystal was great to work with and help to find a few discounts for my son’s policy!"