State Farm® Insurance Agent James Carr

"Great customer service from Devance"

"De’vance was exceptionally professional and efficient. 10/10 experience !"

"I used State Farm for the past 3 years and had the best experience with all of the staff in this office. All of my claims were handled professionally and with care. I would highly recommend this office. Kim Stump who managed my account was so nice and did an excellent job@"

"Devance was awesome getting me started with a policy especially with matching the policy I currently have in Illinois. Explained everything and made the process super easy."

"My policy had great coverage at a very good cost. My rep, Kim, was extremely kind and helpful! She was always available to answer questions and fulfill my requests. I am so very thankful for all of her help! She always went above and beyond!!"

"I recently stopped by this State Farm office to learn more about switching my insurance and I had a wonderful experience from the moment I arrived.

James greeted me promptly, took the time to understand what I was looking for, and explained my options along with additional coverages that fit my needs. He then introduced me to Kim, who was incredibly knowledgeable, patient, and made the rest of the process easy to understand.

The customer service I received was exceptional. Everyone was friendly, professional, and genuinely focused on helping me find the coverage that was right for me. I highly recommend this agency!"

"Kim goes above and beyond for customers! Great customer service, friendly,and reliable!"

"1000% recommend James, Kim and the team.

Have been with them for years and they’ve always been prompt on services for my car, home, and life insurance."

"Kim was really helpful helping me set up an insurance for a non-car owner! I had been in contact with other providers before but none offered me a rate and customer service like them. Would definitely recommend!"

"Excellent attention"

"KIM IS THE BEST! Helped me with everything I needed! GREAT GREAT GREAT"

"They are truly the best. Kim is phenomenal—she responds incredibly quickly to calls and messages. The team genuinely takes great care of you. They made my transition of insurance to North Carolina smooth and hassle-free.

I would like to sincerely thank the James Carr team for their excellent support."

"This team is absolutely amazing they are always eager to help, and make sure to keep me up to date with anything going on with my policy. Great team of people."

"Everyone at James Carr have been wonderful over the years. They were very supportive when my wife passed and now I'm moving out of state, I called James this morning for info on moving coverage. As usual, he went above and beyond, contacting agents, in my new locale, for me. You absolutely cannot go wrong being covered by James and the wonderful people in his office."

"Kim Stump was always a pleasure to work with and was always quick to respond to my questions. If you’re in the Dallas area and need car insurance, give James Carr State Farm a call!"

"Kim Stump is phenomenal! And her response time is unmatched! Any time I need something she makes it happen! I always tell her how appreciative I am of her and her top notch customer service plus attitude and attentiveness to my needs. Thanks as always Kim!!! Talk soon :-)"

"I have been with James since my original agent retired. When i need to make change, it gets done quickly. When i need information, i get it quickly. If i have an issue, it gets resolved quickly. Many thanks to the James Carr team."

"Excellent service at James Carr office, Kim is always very helpful and genuinely willing to help, she explained and compared policies and helped me so much to decide best option. Highly recommended insurance agent."

"Everyone with James Carr has been awesome especially Kim Stump!!! She knows her stuff, always friendly on the phone, and responds quickly to emails!!"

"Update:
The original review was 5 stars and is staying at 5 after many years now. James and Kim in the office are awesome. My needs have gotten more complex over the years and these two just keep rising to the challenge, doing whatever research is necessary and getting back to me fast. I recommend him without reservation. The experience is always so much more personal than any other agency / company I've used.

Previous Review:
James has been my insurance agent for years now. He handles everything for me - even my small business. As his business has grown, he has brought on a number of people to meet the demands. I appreciate this because one thing that has always impressed me is the quick turnaround to questions. I've been working with Crystal this time around and got the same level of service. Highly recommend James, Crystal and rest of the Carr team."

"I’ve been with James for a few years now and I would never switch! I have affordable insurance and he makes sure I get the best deals!! Definitely recommend James with State Farm"

"The absolute best insurance agent in the entire DFW metroplex! James was able to save me money and get me better coverages than what I previously had. He also educated me on life insurance which I am very glad I listened and moved forward with a policy as well. Thank you James for everything!"

"Nick was very kind and articulate. I really appreciate his help"

"Nick Jaen was a great help. Kind and cordial through the whole process. Thank you!!"

"Working with James has been awesome, I did not think buying auto insurance could be this painless (or dare I say, pleasant?). He explained everything without making my brain melt, found me a solid auto insurance policy as well as a renters insurance policy and didn’t try to upsell me into insuring my toaster. He has always been super easy to work with - friendly, responsive, and always willing to explain things in a way that actually makes sense.

If you want someone who knows their stuff and makes the whole insurance thing way less boring, James Carr is your person!"